Guides
A Complete Guide to Hiring a Foreign Domestic Helper in Malaysia
New to hiring a maid? Here's the full picture, from eligibility and paperwork to the day your helper arrives.
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Sunstar connects Malaysian households and businesses with verified, work-ready domestic helpers and foreign workers — fully licensed, fully documented, fully supported from selection to placement.
From a single household helper to bulk factory manpower, Sunstar handles sourcing, documentation, training and aftercare.
Sourced from Indonesia, Sri Lanka, Cambodia & the Philippines, matched to your household by verified biodata.
Locally sourced domestic help for households that prefer a Malaysian citizen or PR helper.
Ad-hoc housekeeping and confinement-lady placements for newborn and postnatal care.
Caregivers for elderly assistance, dependent care and bedridden/invalid patient support.
Structured replacement and transfer service if a placement doesn't work out as expected.
Manufacturing, construction, plantation & agriculture manpower sourced from approved source countries.
Calling visa, VDR, special pass and full FWCMS online application handled on your behalf.
SPIKPA insurance, levy payment and permit renewal managed so nothing lapses unnoticed.
In-house orientation on housekeeping, appliance use, safety and workplace conduct before deployment.
Airport pickup, send-off and immigration clearance coordination for arriving or returning workers.
Licensed security and industrial manpower supply for commercial and residential sites.
General labour, cleaning, landscaping and F&B/hospitality manpower supplied on contract.
Operating under JTK License JTKSM1164C — every placement is compliant with Malaysian labour regulations.
Every FDH profile is checked against a standardised biodata form before it reaches you — no surprises.
From our Shah Alam office we place helpers and workers with households and businesses across Malaysia.
Replacement, transfer and renewal support after placement — we don't disappear once the contract is signed.
Browse verified, work-ready helpers currently available. Request an introduction and our team will follow up with full biodata.
Agensi Pekerjaan Sunstar (1382830-D) sources, screens and places foreign domestic helpers and foreign workers for households and businesses throughout Malaysia. Every candidate goes through structured orientation before deployment, and every biodata profile follows the same verified format — so what you interview is what you get.
We handle the paperwork that usually slows placements down: work permits, calling visas, FWCMS submissions, levy and insurance renewal — so clients deal with one agency, start to finish.
A look at recent training sessions and placement milestones. Each project can carry its own photo set — new completed projects are added here from our admin dashboard.
In-house housekeeping, appliance-use & safety orientation
Every candidate completes structured orientation covering household appliances, kitchen safety, and workplace conduct before being placed with a family — so what you interview is what arrives at your door.
Structured briefing and skills assessment before matching
Before a candidate is put forward for any household, our team runs a structured briefing and assessment session — reviewing biodata accuracy, skills and expectations so the profile you receive matches the person you meet.
Formal handover to the receiving household
Once documentation and orientation are complete, our team coordinates the handover directly with the household — introductions, a walkthrough of duties, and a point of contact for support afterward.
A growing library of practical guides on hiring and managing domestic help in Malaysia.
New to hiring a maid? Here's the full picture, from eligibility and paperwork to the day your helper arrives.
Ask us about this →FWCMS is the government platform behind every maid application in Malaysia. Here's what it actually does.
Ask us about this →Agency fees, government levy, salary, insurance — here's how the full cost of hiring a domestic helper breaks down.
Ask us about this →Agensi Pekerjaan Sunstar operates under a valid JTK employment agency licence, verifiable directly with the Ministry of Human Resources.
Send us your requirement and our team will follow up shortly.
(1382830-D) · JTK License JTKSM1164C
Tell us a bit about your requirement and we'll follow up.